Technical Service Request
We apologize for the current issue with your Mortech product purchase. We assure that we will help in the best and fastest way possible to resolve your situation. When contacting us, please provide your Facility Name, Product Description, Model Number and Serial Number of the item. Try to have a good description of the issue and photos if the problem is visible. The more information provided allows us to handle your problem as timely as possible.
After Warranty Issues
Mortech is always here to help even if your equipment is out of warranty. Please provide the same information as above when you contact us. We will help you resolve your issue and we provide free phone support for the life of your equipment.
We are here to help with any installation or pre-installation questions. Provide the Project Location, Product Description and Model Number when contacting us. Many of our items are made custom for the facility so we must make sure we are providing you the proper information for your project.
By Phone at (800) 410-0100 and ask for Product Support